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Warranties

* 7 Day unconditional money back guarantee.

warranty informationYou can return your purchase within 7 days if you are unhappy for any reason, even if you have just changed your mind.

(see terms & conditions page for full details)

Our jewellery is made in Australia by the same manufacturers that supply many of the well known national jewellery stores.

As you can't touch and feel our jewellery online as you could in a store, we offer a 7 day, no questions asked, return policy in addition to the 5 / 10 year replacement warranty of all of our jewellery.

This allows you to confirm that our products are of excellent quality and as advertised. If you don't love our jewellery, simply return it to us within 7 days and we will refund the purchase price. NO questions asked!

*Excludes Custom Handmade Chains and resized rings.

Since opening in July 2010 we have sold thousands of quality chains and charms through this store. We have never had any jewellery returned because it didn't meet our customers expectations of excellent quality.

 

5 / 10 year replacement warranty.

You receive a 5 year manufacturers replacement warranty on all jewellery. Products in our BEE ranges (product codes BEE-xxxxx) have a 10 year manufacturers warranty.

(see terms & conditions page for full details)